edit my amazon reviews

Product reviews on Amazon can have a major touch on on the buying decisions of potential customers. A product with a high number of product reviews tin pb potential buyers to purchase with confidence while a scattering of negative reviews could leave that same buyer searching for some other selection. Understanding how to edit Amazon reviews is important for both buyers and sellers on Amazon.

Related: How to use negative or funny Amazon reviews to drive more than digital sales.

Editing Amazon Reviews as a Buyer

There are a number of reasons why you might be searching "how can I edit my Amazon reviews?" every bit an Amazon client. You might want to modify a positive review to a neutral or negative review if something went wrong with your product presently afterward you left a review on it. On the other manus, yous might want to change a negative or neutral review to a positive one if a seller went above and beyond with great client service to remedy your outcome.

Editing or deleting your review is piece of cake from both your computer or your mobile app:

Editing or deleting my Amazon review on the computer

i. Once you are on Amazon'due south main page, click on "Accounts & Lists" in the elevation right corner of the folio.
ii. Under the "Ordering and shopping preferences" listing, select "Your Amazon profile".
3. On this page, you volition see all of your reviews listed under "Community Activeness".
four. Click on the three dots in the meridian right corner of any of your reviews. This volition prompt y'all to "Edit Review" or "Delete Review". Make your selection, and your review volition be deleted or you will be brought to the review page where yous can make any edits you would like.

Editing or deleting my Amazon review on a mobile device

one. Open the Amazon app on your smartphone or tablet.
ii. Tap the three lines in the top left corner of the screen to open a menu and select "Your Account" from this carte du jour.
3. Select "Profile" from the "Personalized Content" section.
4. Navigate this folio until you observe the "Community Activeness" department, which has all of your reviews listed underneath it. Tap the three dots in the peak right corner of the review yous want to edit or delete, and you lot will be prompted to do so.

Editing my Amazon reviews as a Seller

Editing Amazon Reviews as a Seller

Amazon goes to great lengths to protect the integrity of its product reviews. This ways that equally long as a review doesn't violate any of Amazon's community guidelines, information technology is unlikely that the site will hold to remove it. Amazon as well protects each customer'southward right to get out honest and fair reviews and does not allow sellers to ask buyers to remove negative reviews.

These rules may get out you feeling powerless as an Amazon seller, merely at that place are steps that yous can take to mitigate the effects of negative reviews. Here are some important Exercise'southward and Don'ts when it comes to combating negative reviews on Amazon as a seller.

A Do and a Don't When Handling Negative Amazon Reviews

DO: Request removal by Amazon if the review violates community guidelines

At that place are certain instances in which a negative review will be in violation of Amazon'south community guidelines. In these instances, you tin ask Amazon to remove the review, and customer service may do so upon reviewing information technology. Some review types that could be up for Amazon removal include:

  • Comments about competitive pricing found on Amazon or elsewhere.
  • Calumniating content (profanity, harassment, etc)
  • Off-topic comments that aren't specifically near the product (including comments about the seller)
  • Reviews fabricated by a competitor

If you lot believe that a negative review left on one of your products falls into one of these categories or others listed as illegal under Amazon'due south customs guidelines, contact client service to enquire about having them removed.

automated request review button

DON'T: Enlist the help of a 3rd-party service promising to remove negative reviews

There are no shortcuts when it comes to handling negative reviews as a seller. Your primary courses of action are responding to the review and reporting potentially illegal production reviews to Amazon.

Some websites offer services that claim they can get negative reviews removed at a high success charge per unit. These services autumn under the category of "if it sounds too expert to be true, it probably is". About of these companies will break Amazon's rules and contact customers directly in an attempt to get them to remove or modify their feedback. These practices could be traced back to you and result in major consequences, including products being de-listed, withdrawal of selling privileges, and in some cases fifty-fifty legal action.

Become Ahead of the Next Negative Review With FeedbackWhiz'south Review Direction and Automatic Electronic mail Tools

When it comes down to information technology, the best affair you tin can practice for your business organisation is to get ahead of the next potential bad review. The right Amazon feedback removal and review direction tool volition give you the power to create custom exclusionary lists so that a like client who *may* get out a negative review – such as a delayed package or a returned/reimbursed social club – volition not get a product review asking from FeedbackWhiz'southward automated electronic mail campaigns.

Negative product reviews are unfortunately a function of life on Amazon. Handle them with grace, learn from them constructive feedback, and go along offering cracking products and customer service to your customers. In the stop, if you practice things the right style, your positive reviews will far outweigh your negative ones.

(Editor's Note: This article on editing negative Amazon reviews was originally published on May iv, 2022. It was updated on December 9, 2022.)